MASSAGE THERAPY IMPORTANT INFO:

Direct billing- Please read the direct billing information on my website to see the providers I direct bill to. If your provider requires a doctors referral, It is required that you submit that to them a week prior to your massage. It is required that in addition to booking your massage treatment, a copy of your ID (Drivers license), a copy of your insurance benefit card and a valid credit card is uploaded to your file in order to direct bill.

AESTHETICS IMPORTANT INFO:

At anytime during a Facial service, if I notice there is an ADD ON that I believe your skin could benefit from, I will let you know and we can determine together whether we want to add it on to your service or not. Also note that ALL products are customized to the clients based on their skin and goals.

POLICIES:

•Cancellation policy of 24 hour notice requirement. If the client does not provide 24 hours notice prior to their appointment they will be subject to pay a 50% service fee. No shows are subject to 75% cost of the appointment that was missed. These will be charged from the card on file.

•Lateness fee for aesthetics. If the client is 10 minutes late to any of these services, they are required to pay $10 in addition to their service cost. If more than 15 minutes late, it will be marked as a no show and the client will be subject to pay 75% of the service cost.

•For aesthetic services, I ask that the client shows up to their appointment with no eye makeup (mascara, eyeliner, or brow products) or face makeup as according to their service. This requires more time for removal, thus a $5 fee will be added to the service cost total at the end of the session

ARRIVAL INFO:

Please arrive on time or 5 minutes early, no earlier or no later. When you arrive, please park on the street in front of the house. Text me @ 780-996-1904 once you arrived and I will text you once you are able to come in.